Frequently Asked Questions

We specialize in custom metal fabrication, glass partition systems, stainless steel railings and balustrades, aluminum and glass facades, structural glazing, shower screens, and architectural metalwork solutions for residential, commercial, and industrial projects across Singapore.

We have been serving Singapore for over 15 years, completing more than 500 projects for residential, commercial, and industrial clients. Our experience and expertise make us a trusted partner for metal and glass installations.

Yes, we offer comprehensive custom design services. Our team works closely with clients, architects, and designers to create tailored solutions that meet specific aesthetic and functional requirements while staying within budget.

We work with various glass types including tempered safety glass, laminated glass, low-E energy-efficient glass, tinted glass, frosted glass, acoustic glass, and smart glass. We help clients select the most appropriate type based on their project needs.

Installation timelines vary depending on project scope and complexity. Small residential projects like railings may take 3-5 days, while larger commercial facade installations can take several weeks. We provide detailed timelines during the consultation phase.

Absolutely! We have extensive experience with both residential and commercial projects, from individual homes and condominiums to large commercial buildings, retail spaces, and industrial facilities.

Project costs depend on several factors including materials selected, project size, design complexity, and installation requirements. We provide detailed quotations after an initial consultation and site assessment, ensuring transparency with no hidden costs.

Yes, we offer flexible payment terms for larger projects. Typically, we require a deposit upon contract signing, progress payments during installation, and final payment upon completion. Specific terms are discussed during the quotation process.

Stainless steel railings require minimal maintenance. Regular cleaning with a damp cloth and mild detergent is usually sufficient. For coastal or high-humidity areas, we recommend cleaning every 2-3 months to maintain optimal appearance.

Yes, we provide comprehensive warranties on both materials and workmanship. Warranty periods vary by product type, typically ranging from 1-5 years. We also offer maintenance services and are always available to address any concerns after installation.

All our installations fully comply with Singapore's Building Control Act and relevant safety standards. Our team stays updated on the latest regulations, and we ensure all projects meet or exceed required specifications.

Yes, we regularly work with existing structures for renovation and upgrade projects. We conduct thorough assessments to ensure compatibility and structural integrity before proceeding with any installation.

The process begins with an initial consultation where we discuss your requirements and vision. We then conduct a site visit and assessment, followed by design proposals and detailed quotations. Once approved, we schedule fabrication and installation at your convenience.

Permit requirements depend on the project type and scope. For major structural work or facade installations, permits may be required. We guide clients through the permit application process and can assist with necessary documentation.

We primarily use Grade 304 stainless steel for indoor applications and Grade 316 for outdoor or coastal environments. Grade 316 offers superior corrosion resistance, making it ideal for Singapore's tropical climate.